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Absolutely the best Western Dental in Los Angeles. The receptionist are the best . Always polite and professional . Be on time and be in a dental chair in less then 15 minutes . I went to an appointment and my Dr had called off so i got to take a 45 minute nap in a safe enviroment. I was tired . Thats service. A friend went with me and when i awoke from my slumber and returned to my car he was asleep . He was tired too. . They finished and im 100 percent happy with everyone. Thanks i can 😁😁🤭
If I could give negative stars I would. This was the worst dental experience I've ever had by a long shot. I am not one to typically write a bad review, I love championing small businesses who are diligently creating a wonderful experience for their customers. However, I do not want anyone to visit this location and have the same experience I did. I am in a small population of people who love going to the dentist and this was an almost traumatic experience for me. I am not sure what is happening at Western Dental, but it is not a dentist practice. The whole process from start to finish was abysmal. I ended up filing a grievance with my insurance because of my experience. I waited over 45 minutes in the waiting room to be seen. I had to ask multiple times how long it would be before seeing the doctor (the whole process took over 2 hours for a "general cleaning"). It can't even be called that because they did not even clean my teeth -- they tried to convince me that simply polishing my teeth was sufficient. I've never been to a dentist that didn't floss your teeth or even look into my mouth. The docotor looked at my Xrays and basically walked out. Truly disappointing but please seek your dental services elsewhere.
The doctor had terrible bed manners. Spent all of one minutes with us. He did not answer any questions properly. He was more interested in upselling than treating my wife’s tooth. Will not go the Western dental again. Ended up using another much better doctor. Parking is available in the min-mall. Must mention the staff was kind helpful.
This place. Omg, just drive the extra mile and skip this place. I’ve been waiting on my antibiotics to be sent to my pharmacy for 5 days. Meanwhile, I still have a whole azz infection. Beyond ridiculous, never experienced worse service in my entire life. The receptionist right at the front and the dental assistant (young man 20-22) were the nicest thing about this place. I’ve never seen a dental office who doesn’t even care to put up art or at least attempt to make the rooms nice (ugh) pathetic, tacky, and sad. 0 stars.
TERRIBLE!! I am not surprised that most Western Dental locations have only 2 stars - I would give 0* - we have been going there for a few years but almost each time there is some problem... they either make us wait for 45min or even an hour, they never know what our appts are for... we get there, scheduled for a cleaning, and they ask "what are you scheduled for?" - why do they not know? Then the hygenist is not available, with another patient or on lunch... why did they schedule us for a time that the hygenist is with another patient or on lunch? When we are scheduled for a cleaning they want to take x-rays all of a sudden, even though they have taken x-rays 3 times this year already... all they are interested in is getting the most money from our insurance company. They claim crowns are needed where no other dentist recommends crowns to make money. I am so happy we have a new reliable dentist now that we can trust!! WESTERN DENTAL IS THE WORST!! Especially this office on Venice Blvd in Mar Vista!! Extremely unorganized and professional, front desk, as well as manager and staff. Never again!!