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I should have checked the reviews first. I scheduled an appointment and filled out the paperwork online as requested by the scheduler. I arrived and am forced to refill everything on paper cause this location apparently can't download my forms from the corporate system. I then proceed to wait a full hour before I am called back for x-rays. The dentist barely did an exam, just looked at the images and told me I had no cavities. When I asked about my cleaning I was told I'd have come back a different day to see the dental hygienist. I have NEVER not had my exam and cleaning done at the same time. That's ludicrous. But I come back 4 days later and am made to wait another hour before I'm taking back for cleaning. It was the worst experience. No goggles to protect my face from all the spray, didn't polish or floss, dug HARD into my gums (while also trying to sell me on a "deep cleaning"). I will never go back to Western Dental.
I arrived at 8:50 am and was greeted by Noelly I’ve been greeted by Noelly before and she’s always so sweet. My appointment was set for 9:00 am and I only waited a couple minutes and was called in. My hygienist Arshia was extremely kind and professional. I recommend you visit this dental western location!
Arshia was a fabulous hygentist - she has done 2 major deep cleanings for me and both were very quick and painless - plus zero discomfort after both procedures. I would recommend her and this western dental very highly.
Hygienist Arshia was really great in my 3 appointments. I had not been to the dentist in several years and she did really great deep cleaning and very patient and helpful.
The place checked me out as I was in the waiting room causing me to wait 3 hours. Do no come here very poor customer service also they call patience by who they feel should go first not by order. Very unprofessional.