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Horrendous wait time, I felt Hussle by the receptionist/assistant trying to get 1200 dollars the first time and 700 the second time and they had not even delivered a service worth noting. The Dentist was amazing and professional but you have to wait hours upon hours to see a dentist. It was a horrible experience dealing with unskilled and burnout receptionist who are also acting as sales representatives. It is more of a sweat shop than a dental clinic, the waiting area furniture is old and it is just an atmosphere that radiates poor, poor service, poor environment and in a poverty ridden community where people at least deserve quality dental care and a quality dental procedure and environment.
I have always loved this location. Thats why I took my husband. But his last two appointments the doctor is not present so they just put a paste on his teeth and reschedule his procedure. I understand that there are emergency but the front office should advise the patients for that day that the doctor is not going to be present and work from there. My husband has to keep leaving his job to see the dentist but the procedure is never done. I hope you guys do something to better the service
Office staff is great from the front to the back, office manager Laura Reta can hold the office from working the front to working the back. She’s able to help the doctors and staff. Managers like her that works well with her team makes the experience even better.
Staff is friendly ,doctors respectful . They looked at me and told me what I needed done. Professionally explained my situation what I needed to do to have my smile back. It’s quite a bit. Young lady who took care of my insurance and helped me with a payment plan gave me an opportunity to have a better smile. Lots of repairs needed. Start with one fix at a time. Thanks I will keep u as my dentist of choice. See you very soon let’s start ASAP. Haven’t smiled in a long time. Office building can use a face lift and a tv that works. Other than that I will recommend with or with-ought insurance they will assist .
Horrible. Appt was 1hr late. I was put in the room for 20mins before the doctor came in. They couldn’t find the night guard. Very unorganized. Going to look for another office