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I have been going to Dr. Kim for 22 years. My grandfather and my uncle were my dentists so understandably I had high expectations for dentistry when they passed away. I had the good fortune of finding Dr. Kim who has provided me with consistently excellent care ever since. I strongly recommend this dentist. His office manager Gigi, and hygienist, are amazing and care very much about their profession. I wouldn’t go to any other dentist!
Have been a patient with Dr Kim for over 20 years and he and his staff are amazing!! Had a crown fall out and the office was able to see me in the afternoon and all is fixed!! Thank you Dr. Kim, most grateful to you and your team!!
DO NOT GO TO THIS DENTIST. I would give zero stars but it would not let me give less than 1. I had a very expensive procedure and the work was shoddy and fell apart a very short time after. Then they said to get it fixed again it would cost me almost double. I tried to explain that this was insane but Dr. Kim would not speak with me about it and had his enforcer Gigi deal with me. She was very unprofessional and cruel. She tried to gaslight me into thinking that the unacceptable work was ok and that there was no problem. She is an uncaring psychopath and that is a reflection of Dr. Kim. So, of course I found another dentist who did better work, was nice and offered a reasonable payment plan. Something Gigi and Dr. Kim was unwilling to do. DO NOT SEE THIS DENTIST.
Very friendly and knowledgeable staff, clean office and parking. This is a review for the billing / payment portion of the office specifically. I had an appointment about two months ago for my first appointment. However, I haven't received a bill or anything of the sort. No big deal, stuff takes times. The problem is the lack of communication: I've reached out 4 times via email over the last two months, and have heard nothing back. I have absolutely no insight into what I owe / whether my insurance has been billed, etc. Their website says that: "As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 45 days, you are responsible for the entire balance, paid-in-full." If you're seeing a dentist who gives you a grace period of 45 days, it can be very concerning when you don't hear from them for months and don't have any insight into what you owe or the status of your bill.
Back at it again. Came in for my cleaning. Love coming here. They do such an amazing job that, I decided to bring my husband. I just know he's also gone like the service here.