Is this your business?
Beyond their size, small businesses are defined by their spirit. And at the helm are their intrepid founders—scrappy, ambitious, and resilient. They invent and build things despite uncertainty, because it’s what drives them. Their risks lead to innovation that moves the world forward. And we need them.
I have been coming here for over 4 years now. The staff is super friendly and always makes sure to provide the best customer service possible. The office is always clean and tidy. The hygienists make sure to maintain my oral hygiene. I only see Dr. Nelson after getting my x-rays done, and he always does an amazing good checking my teeth to make ensure I have no issues.
I had a fantastic experience at Personal Dental Office. The dental office was clean, the staff was friendly, and I felt great walking out - plus my smile! I highly recommend visiting them for your dental needs. I will be making the dental team there part of my regular check ups. And to top it off Dr. Salo was absolutely knowledgeable and I have full confidence to help me and my family.
I cannot say enough, good things about this dental office from walking in the door and being greeted by Carla a very nice warm experience. To Dr. Mark Nelson, who is incredible, informative, and best Bedside manner. And sara who cleaned my teeth was so warm and educative and thorough. She’s a true professional and very good in her expertise.
I have been looking for a dental office for the past few months, my past dentist retired and was looking for a good match that was local in West Hollywood. Really fantastic dental office the hygienist was super nice and gentle. It's been a little bit since I've been to the dentist and the anxiety was high but I had a really good experience at this dental office. I was able to get an appointment early in the morning, they have parking in the building and it was a easy in and out which made going to work after the dental appointment much easier then expected.
Good endodontist; terrible office and billing process. I was nervous about my first root canal and after much research I found Dr. Susan Besser was in-network (Aetna DHMO) to do the procedure. Dr. Besser is fantastic! A true professional. She did the procedure and I could not be happier with her work and bedside manner. That's where the good part ends. This dental office is a greedy money making machine that overcharged me for the work and did NOT call my insurance at all to verify pricing. I decided to call Aetna myself and was surprised to hear the true cost should have been in the hundreds, not the THOUSANDS that the dentist charged. Aetna had to file a complaint against the dental office and force them to issue a refund to me. The back and forth phone calls I had to make with Erica in their office took all of 3 months before all the refund was finally processed. With all the talk about health insurance today, I was surprised that in this case Aetna Dental actually was my advocate and helped fight with the Dental office. So I was refunded over $1,600 by Personal Dental office but never once issued an apology. If I had said nothing, they would have done nothing. So visit Personal Greed Dental Office with caution and verify pricing before getting work done. I will NEVER go back (not to mention they also charge crazy prices for parking each visit).