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In a world where emergencies can strike at the most inconvenient times, it is truly remarkable to encounter a healthcare professional who prioritizes patient care above all else. Dr. Warren Kaufman exemplifies this dedication through his extraordinary commitment to his patients, as demonstrated by his willingness to open his dental office on Thanksgiving Day to perform an emergency root canal for me. This review aims to highlight not only the exceptional service I received but also the profound impact of Dr. Kaufman’s actions on my experience during a time of need. The Emergency Situation: On Thanksgiving morning, I found myself in excruciating pain due to a dental issue that had escalated overnight. The discomfort was unbearable, and I knew that I needed immediate attention. I was desperate for help. I knew that Dr. Kaufman’s office was closed, but the thought of enduring the pain until the following week was daunting. While I also did not want to disturb anyone on Thanksgiving, I decided to reach out through the emergency line anyway. Dr. Kaufman’s Remarkable Response: Upon contacting Dr. Kaufman’s emergency line, I heard back from Matt right away, asking what is going on. I explained the situation and he informed me that he is out of town as well, but would reach out to his father to see if he could assist. Once Dr. Warren Kaufman contacted me, I was met with an unexpected warmth and understanding right away. Dr. Kaufman informed me that he would see me right away, on Thanksgiving Day—a testament to his compassion and dedication to patient care. I was in tears! When I arrived at the office, I was greeted not only by a friendly face but also by an atmosphere of professionalism and calmness that immediately put me at ease despite my distressing situation. Dr. Kaufman himself welcomed me with genuine concern and empathy, taking the time to listen to my symptoms before proceeding with any treatment. The Procedure: After taking X-Rays, Dr. Kaufmnn explained the root canal procedure in detail, ensuring that I understood each step while alleviating any fears I had about the process. His expertise was evident as he skillfully performed the procedure with precision and care. Throughout the treatment, he continuously checked in on my comfort level, demonstrating not just technical proficiency but also an admirable bedside manner. Thanks to Dr. Kaufman’s meticulous approach and reassuring presence, what could have been a traumatic experience turned into one of relief and utmost gratitude. The pain subsided almost immediately after the procedure was completed, allowing me to be at ease, without discomfort. Conclusion: Dr. Warren Kaufman is more than just a dentist; he is a true HERO in every sense of the word. His willingness to sacrifice his holiday for the sake of his patients speaks volumes about his character and commitment to healthcare excellence. For anyone seeking dental care—especially in emergencies—I wholeheartedly recommend Dr. Kaufman without reservation. His actions reinforced my belief in compassionate healthcare providers who go above and beyond for their patients. Thank you from the bottom of my heart!!!
Friendly, professional, thorough, and transparent. No "surprises" or hidden charges. The quality of the job done by Dr. Warren Kaufman and his team was excellent. I'm glad I found this dentistry gem.
When I was looking for a new dentist, a neighbor recommended Kaufman Dentistry. My experiences with Kaufman have been top-notch. The dentists use the latest technology to improve patient care (for example, there is no need to get a temporary crown, as a new crown is 3-d carved onsite); have outstanding, highly trained staff (shout-out to Albert, who is so nice!); and excellent dental hygienists. The office is run really well and is very organized. The staff takes their time in explaining things and making sure that patients are as comfortable as possible. Lina was my recent dental hygienist and I was impressed with her attention to detail. My dental cleaning was really thorough and she was really gentle. Kaufman Dentistry has two dentists, Dr. Warren Kaufman ("Dr. Warren") and Dr. Matthew Kaufman (Dr. Warren's son, aka "Dr. Matt). Dr. Matt has been my dentist for several procedures. He is very approachable, funny, and highly skilled. Overall, I can't recommend Kaufman Dentistry highly enough!
My wife and I moved to Los Angeles ten years ago. Looking for a dentist, we were lucky that a friend enthusiastically recommended Kaufman Dentistry. Our experience has been identical. Dental care instead of being a source of constant anxiety and distress has become associated with confidence and peace of mind. In my frequent visits to the office (for various services including several crowns and fillings) both Doctors (Matt and Warren) have acted as ideal dentists. What distinguishes them is the combination of four consistent characteristics. They are extremely competent dentists with impressive professional knowledge, experience and skill. This competency is accompanied with a caring attitude. They like their work and care about their patients' well being. Many a times we felt as if we were a family member. Furthermore, they are truly honest. Their moral and principled character earned our trust. finally, they are cheerful, communicative and pleasant persons who became a friend. In addition, the entire staff are professional, pleasant, competent and helpful. I am retiring in a few months and therefore we will move from California. One of the things that we will miss is our access to Kaufman Dentistry.
I just had my second visit to Dr. Matt. I changed to this practice for insurance purposes. Although I was a bit put off by an appointment prepay requirement they have in some instances my overall opinion is very favorable. Dr. Matt is very friendly and knowledgeable. I trust his advice and guidance. I most recently received a cleaning from Lina and she is the best. I look forward to a long relationship with Kaufman Dentistry.