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Thank you so much for taking me on a super busy Saturday when you clearly had zero extra time ; everyone is this office is very nice human being for real and especially Jason , who is the super down to earth doctor; I hate my dentist is my favorite dentist!
The worst dentist i’ve ever been to. I took my mom there earlier today who is already scared of dentists to the point she sits there shaking and this was the worst place to take her. First the dentist was incredibly unprofessional talking about women in bikinis and swearing all the time and eating chocolate above my mom’s face and not washing his hands after. Second he was so incredibly rough and impatient, he put numbing cream on her gums and didn’t even wait for the numbing cream to work and injected her gums twice when she was groaning in pain and shaking uncontrollably and her eyes were watering and she’s obviously in pain and he laughed it off then he came back to remove the tooth and she flinched and tried moving away so he numbed her more with the same needle he used the first time. the tooth removal was again painful for her but we managed to get it done. DO NOT EVER GO HERE!!!
I can not explain how thankful I am for this place! Every single person I've dealth with has met me with compassion and kindness! I am/was terrified from past experiences and needed a lot of work. They explained everything, agreed to do a little at a time and never pressured me beyond my comfort zone (which was minimal). I am sooo happy with my experience! I also switched my kiddo over!
I feel like the amount of professionalism here was seriously lacking including not being set up in time for the 10am apps and the use of profanity. The person doing my cleaning was more concerned with the music playlist than the patients. They seemed to have no idea what they were doing with the xrays and finally they had to switch to someone else who did. The first machine was broken, too. The water used for teeth cleaning was extremely hot to the point of it being super uncomfortable and when I commented on it I was told it was to break up plaque. I've never been to a dentist where the water was scalding hot like that so it really sounded made up. The office was really crowded and there was no social distancing in the waiting room. Chairs were really crammed next to each other with no personal space. I have no idea how this place has gotten so many positive reviews unless they're fake. The lack of parking is also annoying. The only good part of the experience was having insurance cover the cleaning with no copay.
I visited the office twice, sat for over an hour with an appointment and was never seen. The final straw was when I showed up at opening time, sat for an hour and was informed that the dentist was still not in. This place is overcrowded and unprofessional. I'm looking for a new dentist.