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When our 2 year old cat Thomas mysteriously broke his jaw in two places we were referred to Dog and Cat dentist by our emergency vet. A little persistence secured us an urgent appointment with Dr. Tsugawa. I was very impressed with Dr. Tsugawa’s manner and knowledge as we worked through Thomas’s injury together. He made sure all our questions were answered as he determined a conservative approach that also addressed the seriousness of the injury. After surgery Dr. Tsugawa followed up frequently (even on weekends) to ensure Thomas was healing well. Six months on and Thomas is in great condition. Thank you Dr. Tsugawa and the team at Dog and Cat dentist.
I am so happy with this clinic. The service is impeccable (from Dr Tsugawa and the staff). Dr Tsugawa is so communicative. When I had a question, he called or Emailed right away. My cat had four teeth pulled, and after surgery, was able to eat canned food right away without needing medication. They also knew I'd be waiting in the lobby (for an Uber home) so they scheduled us first, in advance. The clinic is clean and run well and there's good coffee and comfortable chairs in the lobby. The procedure could have been done at a regular vet but the cost was worth the expertise and sense of safety. Dr Tsugawa rocks.
I first used Dog and Cat Dentist for my 4lb soul dog Pippa almost a decade ago. She was a little senior at that point and I was terrified of putting her under for cleaning and extractions. Dr. Tsugawa and his team were incredibly competent and professional. You absolutely pay the premium for the level of care but I would have spent any amount of money to be sure she was safe. Fast forward to present day and we somehow ended up with an even tinier biewer (2.5lbs) with the smallest mouth ever and liver issues. Our normal vet didn’t even have the proper equipment to do his dentals. We’ve been to Dr. Tsugawa twice for Dougal - last year to remove retained adult canines (he kept his very sharp lil puppy canines) and cleaning. Came back this year for 16 more extractions and cleaning. Dougal had a seizure last year after the dental which was scary but didn’t seem to cause any long term issues. Dr. Tsugawa did additional testing this year because of that and I was really surprised this year how quickly he recovered this time around. And again yes.. this type of specialized care is very expensive but we are so lucky to have actual dentistry certified veterinarians available.
Just want to express our gratitude for Dr. Winer at Dog and Cat Dentist! We've had to bring in our older cat a couple times for tooth extractions, and once for a more complex surgery, and each time our experience has been really lovely and he's recovered quickly. Dr. Winer is great and we also really appreciate her policy on offering rechecks to make sure he's healing well afterwards. We're grateful we found this place because we are always pretty nervous bringing him to a new vet, and they've taken really good care of him here. Thank you thank you!
Amazing Service!! My dog is a very scared baby when he sees any vet. He's the dog known everywhere to snap at people lol. He went in to the exam shaking and came out calm. That's when I knew Dr Tsugawa was great energy :) I warned Dr Tsugawa's staff prior to him going in for the exam, that my dog may not let him look in his mouth but Dr Tsugawa was the only person my dog has ever willingly let look. My dog had dental surgery today. I dropped him off at 10am. Around lunch I received texts from Dr Tsugawa of the the X-rays and his thoughts. He phoned soon after to clarify and see if I had any questions. We went ahead with the procedure. I received a text as soon as my dog was awake and normal around 12.30pm. At 2pm I picked him up. He was alert but a little unwell, as expected. Dr Tsugawa came out to speak to me, his staff clearly and slowly explained the medication to me and I was good to go home. I liked that Dr Tsugawa only wanted my dog on one medication for a few days for the pain/swelling rather than having a bunch of medications, which other vets always seem to prescribe after surgeries. The entire process start to finish was so smooth, clearly communicated and my dog is now at home resting and on the mend. Even at home I texted Dr Tsugawa a few questions and he responded promptly. I want to thank Dr Tsugawa and his team for the great service. I have already recommended you to friends.